custom-application-development
custom-application

On-call.On-time. All the time.

Placing your business in our care is an act of trust. We take that trust seriously and are on-call to answer your questions at any time, with accessible and honest communication. Time is vital and limited - Digiclarity will be there when you need us so that you can be there for your business.

Our Comprehensive Range Of Services

Custom .NET Application Development

Omnichannel Support Solutions

Enable seamless customer interactions across voice, chat, email, and social media channels. Our omnichannel approach ensures a consistent and personalized experience for every customer touchpoint.

Custom .NET Application Development

Cloud-Based Contact Center Setup

Deploy scalable and cost-effective cloud contact centers with solutions like Amazon Connect. We help you transition from legacy systems to cloud platforms, ensuring flexibility and enhanced customer service.

Custom .NET Application Development

IVR System Design and Implementation

Develop intelligent Interactive Voice Response (IVR) systems to streamline call handling and reduce wait times. Our solutions provide personalized call flows and self-service options for an enhanced customer experience.

Custom .NET Application Development

Contact Center Analytics and Reporting

Gain actionable insights into agent performance, customer interactions, and operational efficiency with advanced analytics. Our reporting tools help you optimize processes and improve service quality.

Custom .NET Application Development

AI-Powered Chatbots and Virtual Assistants

Integrate AI-driven chatbots and virtual assistants to handle routine queries and improve response times. These solutions enable round-the-clock support while freeing up agents for more complex issues.

Custom .NET Application Development

Workforce Management Solutions

Optimize agent scheduling, productivity, and workload distribution with advanced workforce management tools. We help you reduce operational costs while maintaining high service levels.

Our Approach toContact Center

1

Planning

2

Design

3

Development

4

Testing

5

Deployment

6

Maintenance

Unravel our exquisitesuite of related services

Application UI/UX design

Infrastructure and Platform Services

Established Infrastructure Services provider - Digiclarity specializes in planning, designing and implementing IT infrastructure. We'll work with you to create a strategy that implements the right mix of technology, people, and processes; helping you lower your Total Cost of Ownership...

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Application UI/UX design

Database Optimization and Administration

Digiclarity provides expert database management services for Oracle, Oracle E-Business Suite, SQL Server, MySQL, DB2, SharePoint, Couchbase, and MongoDB database environments...

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Application UI/UX design

Business Intelligence

BI solutions to drive better outcomes. Digiclarity will help your business make better decisions by providing expert-level business intelligence (BI) services. Forecasting, strategizing, optimization, performance analysis, trend analysis, customer analysis, budget planning, financial reporting and more...

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Application UI/UX design

Cloud Solutions

Harness the power of cloud computing to take your storage and computing aspects to unparalleled levels. Digiclarity will ensure an uninterrupted transition in managing your solutions. Our unbridled knowledge and experience save you the time and money we know are essential to you...

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Application UI/UX design

Document Management

We provide document management solutions for secure and confidential document shredding. With analysis of existing business and paper processes, we create ideas and solutions to automate your process through cloud solutions, smart data capture, workflow and purchase-to-pay solutions...

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Application UI/UX design

IT Strategy

Digiclarity defines, designs, and executes strategies that drive business growth, cost reductions, and new revenue streams. We take a "big picture" approach, working with you to learn your business vision and goals, IT environment, skill requirements and policies. Then we develop short- and long-term...

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Application UI/UX design

Virtualization

Virtualization is the solution for running multiple operating systems and applications at the same time, and is a big challenge for numerous organizations. Virtualization increases IT efficiency, flexibility, and scalability while creating significant cost savings. Digiclarity makes sure that your server virtualization...

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Application UI/UX design

Monitoring and Alerts

Better Performance and Root Cause Analysis through Monitoring. Digiclarity gives you an overall picture of your hosting environment, and also addresses any issues that may be affecting server performance through strong server monitoring solutions. Our robust monitoring system gathers metrics, visualizes data...

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Application UI/UX design

Backup

Digiclarity provides Backup services for better protection of data. Reduce unnecessary costs whether you opt for short or long-term retention. The data is stored in a central dashboard that makes restoration easy in case of unexpected data loss. Backup also provides protection against ransomware...

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Accelerate Your Launch.Maximize Your Impact.

Scale confidently with Digiclarity. We reduce deployment timelines from months to days, helping you deliver faster, smarter, and more effectively to your customers.

12+

Years in Cloud & Contact Center Innovation

100+

Success Stories

50+

Certified AWS & CX Experts

Our Engagement ModelsHiring developers

Our engagement models for hiring developers are based on a specification mentioning - the budget, deliverables, and timeline to ensure that all your needs are met within a predetermined timeline.

Monthly Based

Monthly Based

  • chekHire staff for up to 160 hours a month
  • chekManage team using your own methodologies
  • chekGet real-time updates on project development
  • chekMonthly billing cycles
Monthly Based

Hourly Based

  • chekPay for the work done in hours
  • chekAdd or revoke hours based on requirements
  • chekCommunicate via your own preferred channels
  • chekReal-time updates via timesheet
Monthly Based

Fixed-Cost Projects

  • chekFix the project cost before hiring remote developers
  • chekHire developers on a long-term basis
  • chekExtend your existing team & reduce time to market
  • chekFlexibility to change scope at nominal charges

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