Web-based CCaaS solution for a major U.S. airline, migrating from Avaya to Amazon Connect, enhancing agent efficiency.
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Powerful chatbot solution using Amazon Connect to enhance customer engagement and streamline inquiry management for a leading U.S. promotional products supplier.
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Comprehensive solution using Amazon Connect to modernize customer service for a leading hotel and resort brand.
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Solution for hospitality industry integrating Amazon Connect with WFM systems, streamlining attendance and time tracking.
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The Revenue Monitoring System by Digiclarity provides hotels with tools to track, analyze, and optimize revenue, offering near real-time insights and comprehensive yearly reports for strategic decision-making.
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Comprehensive system offering real-time insights into agent activities, performance metrics, and payroll corrections for effective contact center monitoring and analysis.
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A robust platform designed to support cancer patients, survivors, and institutes, offering a wide range of services including screening programs, educational sessions, survivor support, and research sharing.
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405 LIVE streamlines event venue management by connecting property owners with event organizers, offering a mobile app for scheduling and a web-based Admin Panel for backend management.
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